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Privacy Policy

 

Last Updated: October 31, 2024

 

Mystically Dusk takes your privacy seriously. We understand that intuitive advising is a highly personal and intimate experience, and holding onto your confidences, including your private information, is a responsibility we take seriously. Just as we invest a great deal of care and empathy into our readings, and we do the same for how we handle your personal information in every aspect of your relationship with us. This Privacy Policy describes how we use, collect, and handle your personal information when you use this Website (https://www.mysticallydusk.com) or our services.

 

What information Mystically Dusk collects

 

We collect three types of Personal Information from you: information you voluntarily provide, information our Website automatically collects about you, and information we receive from third parties.

 

"Personal Information" is any information about you which could, alone or together with other information, personally identify you or otherwise be reasonably linked or connected with you. Information such as an email address, a real name, an Internet protocol (IP) address, and a photograph are examples of “Personal Information.” Personal Information does not include aggregated, non-personally identifying information that does not identify you or cannot otherwise be reasonably linked or connected with you. We may use such aggregated, non-personally identifying information for research purposes and to operate, analyze, improve, and optimize our Website or Services.

 

Information you provide directly to Mystically Dusk

 

Contact Information. Information you provide when you inquire about, request, or engage in Mystically Dusk’s intuitive advising services, such as your name and email address.

 

Payment Information. Information related to payment, such as your full name, email address, billing address, shipping address, phone number, credit card information or PayPal information. Please note, Mystically Dusk does not process or store your credit card information, but our third-party payment processor (PayPal) does.

 

Email Reading/Intuitive Advising Information. Information we require from you, or information you choose to give us, in order to provide you with Mystically Dusk’s Email Reading/Intuitive Advising Services, including your full name, year of birth, sexual orientation, or any other additional information you may choose to give us, such as a photo or background information. This information is used during your reading session to make the initial connection between you and your advisor, and helps to ensure that advising interpretations are catered/specific to you. We understand that this information is highly sensitive, and we do not share it with anyone else.

Records/Email Readings/Conversations. Records and copies of your email readings results, as well as records of any email conversations you have with us.

 

Correspondence. Records and copies of your correspondence, including email address, if you contact us.

 

Transactional Information. Details of any other transactions you carry out with Mystically Dusk.

 

Information Mystically Dusk automatically collects from your use of our intuitive advising services

 

Transactional Information. If you purchase a session with Mystically Dusk, we automatically collect certain information about your transactions, such as the date, time, and amount charged. Please note that third-party payment processors may also collect this information in order to fulfill the transaction.

 

Usage Information. If you're accessing our Website, we automatically collect the same basic information that most services collect, including information about how you use the Website, such as the pages you view, the referring site, your IP address and session information, and the date and time of each request. This is information we collect from every visitor to the Website. This information may include Personal Information. We will ask for your consent before collecting such information when any domestic or international law requires us to do so.

 

Cookies and Similar Technologies Information. As further described below, and subject, where applicable, to your consent, we automatically collect information from cookies and similar technologies (such as cookie ID and settings) to keep you logged in, to remember your preferences, and to identify you and your device.

 

Device Information. We may collect certain information about your device, such as its IP address, browser or client application information, language preference, operating system and application version, device type and ID, and device model and manufacturer. This information may include Personal information.

 

Information we collect from third parties

 

Mystically Dusk does not purchase Personal Information from third parties. However, we may receive Personal Information from third parties. For example, this may happen if you get referred to us from a friend, other website, service provider, or business.

 

What information Mystically Dusk does not collect

 

Mystically Dusk does not knowingly collect information from or direct any of our content specifically to children under 13. In fact, our Terms of Use require that you be at least 18 years of age and physically located in the United States to use the Services. If we learn or have reason to suspect that you are under the age of 18 or physically located outside of the United States while using the Services, we will not provide the Services to you and will delete any of your Personal Information.

 

How Mystically Dusk uses your information

 

We may use your information for the following purposes:

 

• We use your Personal Information, including your email address, to communicate with you, to fulfill a transaction you request, or to comply with contractual or legal obligations. When it comes to communicating with you, we limit our use of your Personal Information to the general purpose for which it was collected.

 

• We use information you provide to us (e.g., your full name, year of birth, and sexual orientation), in addition to any other Personal Information you voluntarily share with us, to fulfill an Email Reading, or provide Intuitive Advising.


We use Usage Information and Device Information to better understand how our you use Mystically Dusk and to improve our Website and services.

 

• We may use your Personal Information if it is necessary for security purposes or to investigate possible fraud or attempts to harm Mystically Dusk or our users.

 

• We may use your Personal Information to comply with our legal obligations, protect our intellectual property, identify fraud or other illegal activity, and enforce our Terms of Service.

 

• We limit our use of your Personal Information to the purposes listed in this Privacy Statement. If we need to use your Personal Information for other purposes, we will ask your permission first. You can always ask us about what information we have, how we're using it, and what permissions you have given us by sending an email request to: admin@mysticallydusk.com.

 

How we share the information we collect

 

We may share your Personal Information with third parties under one of the following circumstances:

 

With your consent

 

We share your Personal Information, if you consent, after letting you know what information will be shared, with whom, and why.

 

With service providers

 

We may share Personal Information with a limited number of service providers who process it on our behalf to provide or improve our Website or service. Our service providers perform payment processing, network data transmission, security, and other similar services. Below is a list of the service providers we have partnered with and a description of the services they provide.

  • PayPal (Payment processing)

  • Powr.io (Website application development)

  • Wix (Data Storage)

 

For legal disclosure

 

Mystically Dusk strives for transparency in complying with legal process and legal obligations. Unless prevented from doing so by law or court order, or in rare, exigent circumstances, we make a reasonable effort to notify users of any legally compelled or required disclosure of their information. Mystically Dusk may disclose Personal Information or other information we collect about you to law enforcement if required in response to a valid subpoena, court order, search warrant, a similar government order, or when we believe in good faith that disclosure is necessary to comply with our legal obligations, to protect our property or rights, or those of third parties or the public at large.

 

Change in control or sale

 

We may share Personal Information if we are involved in a merger, sale, or acquisition of corporate entities or business units. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of Personal Information, and we will notify you on our Website or by email before any transfer of your Personal Information. The organization receiving any of your Personal Information will have to honor any promises we made in our Privacy Statement or Terms of Service.

 

Aggregate, non-personally identifying information

 

We may share certain aggregated, non-personally identifying information with others about how our users, collectively, use Mystically Dusk, or how our users respond to our other offerings, such as our conferences or events.

 

We do not sell your Personal Information for monetary or other consideration.

 

How you can access and control the information we collect

 

If you're already a Mystically Dusk client, you may access, update, alter, or delete your Personal Information by emailing Mystically Dusk: admin@mysticallydusk.com.

 

If Mystically Dusk processes information about you, such as information Mystically Dusk receives from third parties, and you are not a user or client of our Website or Services, then you may, subject to applicable law, access, update, alter, delete, or object to the processing of your Personal Information by contacting Mystically Dusk at admin@mysticallydusk.com.

 

Data retention and deletion of data

 

Generally, Mystically Dusk retains Personal Information for as long as you are an active client or user or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain records of transactions and reading results, including Email Readings, in order to continue improving our services

 

Please note: Even if we delete your Personal Information pursuant to your eligible, verifiable request, if your Personal Information has already been shared with a third party, that third party may have and retain a copy of it. Mystically Dusk does not own or control the information held by third parties, and that information may be governed by different privacy policies or terms of service. If you want to delete or de-identify your Personal Information held by third parties, including your username and email address, please contact the relevant third parties to make a request.

 

Our use of cookies and tracking

 

Cookies

 

Mystically Dusk uses cookies to make interactions with our service easy and meaningful. Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors. We use cookies (and similar technologies, like HTML5 localStorage) to remember your preferences and provide information for future development of Mystically Dusk. For security purposes, we use cookies to identify a device. By using our Website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you may be unable to use Mystically Dusk’s services.

 

We provide a policy addendum on cookies that describes the cookies we set, the needs we have for those cookies, and the types of cookies they are.

 

Tracking and analytics

 

We may use third-party analytics and service providers to help us evaluate your use of Mystically Dusk, compile statistical reports on activity, and improve our content and Website performance. Below is a list of the third-party analytics and service providers we use. We encourage you to review these third-parties’ privacy policies to understand the types of Personal Information they can collect and the purposes for which they can process the information.

 

  • Google Analytics. We may use Google Analytics as a third party analytics service, and to track our advertising campaigns on third party websites and services. We may use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use Mystically Dusk. This helps us evaluate our users' use of Mystically Dusk; compile statistical reports on activity; and improve our content and website performance. Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking.

 

Third parties that have content embedded on Mystically Dusk (for example, a social feature,) may set cookies on your browser and/or obtain information about the fact that your browser visited Mystically Dusk from a certain IP address.

 

Do Not Track (DNT)

 

Mystically Dusk does not respond to Do Not Track (DNT) signals because we use analytics providers to help us improve and deliver the Website and services. If you would like to prevent us from collecting information about your browsing activity on Mystically Dusk, you may use a tracking blocker such as Privacy Badger or opt out of analytics tracking directly through the analytics providers’ websites.

 

How Mystically Dusk secures your information

 

No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information. However, Mystically Dusk takes all measures reasonably necessary to protect Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of Personal Information. In the event of a data breach that affects your Personal Information, we will act promptly to mitigate the impact of a breach and notify you without undue delay.

 

How we communicate with you

 

We use your email address to communicate with you. Mystically Dusk may occasionally send notification emails about changes to our services or updates to our Website. We may also send marketing emails, based on your consent, and in accordance with applicable laws and regulations. You may unsubscribe from our marketing emails by sending an opt out request with the headline UNSUBSCRIBE to admin@mysticallydusk.com or by responding to any of the emails, indicating your communication preferences.

 

Our emails may contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we’re not sending you unwanted email.

 

Resolving complaints

 

If you have concerns about the way Mystically Dusk is handling your Personal Information, please let us know immediately. We want to listen and help. You may email us directly at admin@mysticallydusk.com with the subject line "Privacy Request." We will respond promptly — within 45 days at the latest. You may also contact us by mail: admin@mysticallydusk.com

 

Dispute resolution process

 

In the unlikely event that a dispute arises between you and Mystically Dusk regarding our handling of your Personal Information, we will do our best to resolve it because we honestly want to do right by our users and clients. If we are unable to resolve a dispute informally, it will be subject to our Terms of Use.

 

Changes to our Privacy Statement

 

Although most changes are likely to be minor, we may update this Privacy Statement from time to time. We will provide notification to you of material changes to this Privacy Statement through our Website at least 30 days prior to the change taking effect by posting a notice on our home page. For changes to this Privacy Statement that are not material changes or that do not affect your rights, we encourage you to check this page regularly.

California Residents

 

We make conscious efforts to comply with applicable data protection, privacy, and security laws and regulations, but we are currently exempt from the California Consumer Protection Act (CCPA). Nonetheless, we respect your privacy and want you to feel comfortable with our collection, use, and sharing of your Personal Information, so if you have any questions or concerns regarding our data practices, we hope you will contact us at admin@mysticallydusk.com.  

 

Contacting Mystically Dusk

 

Questions regarding Mystically Dusk’s Privacy Statement or information practices should be emailed to admin@mysticallydusk.com. We can also be reached via postal mail: P.O. Box 303, Walpole, MA 02081

 

 

Mystically Dusk's Cookies Policy

 

Effective date: February 10, 2020

 

Mystically Dusk uses cookies and similar technologies, like HTML5 localStorage, to enable and personalize your interactions with our Website and services.

 

A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies do not necessarily identify you if you are merely visiting Mystically Dusk; however, a cookie may store a unique identifier so we know if you have visited us before. For security reasons, we use cookies to identify a device. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you may be unable to visit the Website or use Mystically Dusk’s services.

 

Mystically Dusk sets the following cookies for the following reasons:

1. Name: beatSessionId | Reason: Registers which server-cluster is serving the visitor. This is used by Wix for load balancing, in order to optimize user experience. | Category: Strictly Necessary HTML5 Local Storage

2. Name: beatSessionTs | Reason: Registers which server-cluster is serving the visitor. This is used by Wix for load balancing, in order to optimize user experience. | Category: Strictly Necessary HTML5 Local Storage

3. Name: fedops.logger.sessionId | Reason: Registers statistical data on visitors' behavior on the website. This is set by Wix for internal analytics by the website operator. | Category: Strictly Necessary HTML5 Local Storage

4. Name: hs | Reason: The cookie is used for security purposes. | Category: Strictly Necessary

5. Name: XSRF-TOKEN | Reason: The cookie is used for security purposes. | Category: Strictly Necessary

6. Name: __cfduid | Reason: This cookie is set by Powr.io to enable security features. | Category: Strictly Necessary

7. Name: TS01e85bed | Reason: This cookie is used for security purposes. | Category: First-Party Functional

8. Name: TS015975fd | Reason: This cookie is used for security purposes. | Category: First-Party Functional

 

9. Name: svSession | Reason: This cookie is used for security purposes. | Category: First-Party Functional

10. Name: ssr-caching | Reason: Indicates how a site was rendered. | Category: First-Party Functional

11. Name: JSESSIONID | Reason: A cookie set by POWr.io | Category: Third-Party Functional

12. Name: POWR_PRODUCTION | Reason: This cookie set by POWr.io | Category: Third-Party Functional

13. Name: _ga | Reason: This cookie is used for tracking IDs for analytics purposes. | Category: Third-Party Functional

14. Name: _gid | Reason: This cookie stores and updates a unique value for each page visited. | Category: Third-Party Functional

15. Name: ahoy_unique | Reason: This cookie is set by Powr.io. The cookie is set up by POWr Social Feed for analytics measurement via Google Analytics. | Category: Third-Party Functional

16. Name: ahoy_visit | Reason: This cookie is set by Powr.io. The cookie is set up by POWr Social Feed for analytics measurement via Google Analytics. | Category: Third-Party Functional

17. Name: ahoy_visitor | Reason: This cookie is set by Powr.io. The cookie is set up by POWr Social Feed for analytics measurement via Google Analytics. | Category: Third-Party Functional

18. Name: src | Reason: This cookie is set by Powr.io. The cookie is set up by POWr Social Feed. | Category: Third-Party Functional

19. Name: unique_id | Reason: This cookie is set by The cookie is set up by POWr Social Feed for preserving users states across page requests. | Category: Third-Party Functional

20. Name: wixSessionTS | Reason: Pending. | Category: Unclassified HTML5 Local Storage

Certain pages on our site may set other third-party cookies. For example, we may embed content, such as a payment button or social feature, from another site that sets a cookie. While we try to minimize these third-party cookies, we can’t always control what cookies this third party content sets. We encourage you to review the separate privacy policies of any third parties who set cookies.

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